Kristyne McDaniel, Database Software Innovator Expert Software Developer - You are in the market for applications that truly work and are visually pleasing as well as practical. Excellent quality will mean that the buttons work as they are expected to work when you click on them, controls on the forls are lined up, and the application won't break in strange ways when you use it as intended. You'll recieve a help file, a user manual, and a programmer's reference.